Engagement process
Every project at Hunter is run by a dedicated project manager, from the first request for quote through samples, production and delivery. You are not transferred between departments and nothing is lost between handoffs: the person who priced the job is the person who answers the phone about it. The six steps below set out what happens at each stage and the lead times we work to.
- Proposal
- 24–48 hours
- Samples
- 5–10 days
- Production
- 3–5 weeks
- Ship
- To your spec
The six steps
Each step is described in detail below, with what we need from you and what you receive in return.
Step 01
Send the RFQ
PDF, DXF or STEP with quantities and finish.
Day 0
Step 02
Proposal back
Priced against real machine time.
24–48 hours
Step 03
Prototypes & samples
First articles your engineer can measure and sign off.
5–10 days
Step 04
Production run
Cut, formed, welded, hardware set, coated, decorated, assembled.
3–5 weeks
Step 05
Pack & ship
Bulk to your DC or drop-shipped store by store.
To your spec
Step 06
Invoice
Programs invoiced per agreed terms.
Per terms
The steps in detail
What happens at each step, who is responsible, and what you receive.
Step 01
Send the RFQ
Day 0
Upload the drawing, flat pattern or solid model with quantities, material, finish and the date you need it. A display program can start from the agency’s approved design and a sample unit; an OEM part starts from the print. A photo of an existing part will do for a repeat.
Step 02
Proposal back
24–48 hours
The quote is priced against the machines on this floor rather than a rate card, and it lists what we found in the print: a radius the material will not take, a hole too close to a bend, a weld nobody can reach. You get the price and the notes together, typically within 24 to 48 hours.
Step 03
Prototypes & samples
5–10 days
On award, first articles are cut, formed and coated on the production machines, typically in five to ten days. Your engineer or your client measures them; we adjust and re-cut from the corrected program. The signed-off sample stays on the floor as the standard for the run.
Step 04
Production run
3–5 weeks
Production follows sample approval and typically runs three to five weeks depending on the program. Every operation is in this building, so the schedule has no outside vendor in it, and the project manager who quoted the job is the one you call about it.
Step 05
Pack & ship
To your spec
Finished goods are packed to your spec or the retailer’s compliance requirements and shipped bulk to a distribution center, or held here and drop-shipped unit by unit to every store on the list with tracking reported back against it.
Step 06
Invoice
Per terms
Programs are invoiced per the terms agreed at award. Blanket orders are invoiced as releases ship.
What a complete RFQ includes
The more of this is included with the first request, the closer the first proposal is to the final number.
The drawing or model
PDF for the print, DXF or DWG for flats, STEP for solids. A sample unit or photo works for a repeat or a display program.
Quantities
The run and, if there is one, the annual or program total. Price breaks depend on it.
Material and gauge
CRS, HRS, galvanized, stainless, aluminum, wire; the gauge or thickness on the print.
Finish
Powder coat colour or code, plating, or bare. Any masked threads or contact points.
Assembly and packing
Assembled or knocked down, bulk or per store, any retailer compliance spec.
The date
Reset date, line start or delivery window. If the lead times make it impossible we say so before you award the job.
Request a quote
Send the print. Get a proposal back in 24 to 48 hours. Upload a drawing, a flat pattern or a solid model with quantities, material and finish. The quote is priced against machine time on this floor, and we flag anything that will fight the tooling before you commit to a run.
- Phone(631) 475-5900
- Emailsales@hunterdisplays.com
- Fax(631) 475-5950
- Address14 Hewlett Ave, East Patchogue, NY 11772
